When a customer doesn’t turn up you lose money, simple as that. While we can’t stop it 100% we can show that cancellations without proper notice carry penalties. It only takes a small warning to make people aware, many just don’t understand that time is set aside to groom THEIR dog and if they don’t turn up it’s time lost!
Dematting, excessive dematting is painful for the dog and groomer. Make charges for the extra time spent on dematting, make customers aware that there is a risk of shaving a coat.
2 Quality laminated signs A4
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